Terms of Service

1. Who These Terms Apply To

These Terms of Service apply to all users of Kuliso, including:

By using Kuliso, you agree to these terms. If you're accepting on behalf of a school or organization, you represent that you have authority to bind that organization.

These terms were last updated in March 2026. Continued use of Kuliso after a change constitutes acceptance of the new terms.

2. Acceptable Use

Kuliso is an educational tutoring tool. You may use it to:

• Tutor PreK–12 students in reading, writing, math, and other academic subjects
• Track student progress and generate learning reports
• Assign practice sessions and review AI-generated feedback

You may NOT use Kuliso to:

• Generate content that is harmful, hateful, sexually explicit, or inappropriate for children
• Attempt to jailbreak or misuse the AI tutor for non-educational purposes
• Circumvent age restrictions or enroll ineligible users
• Share account credentials with unauthorized users
• Scrape, copy, or redistribute Kuliso content for commercial purposes
• Violate any applicable law, including FERPA, COPPA, PIPEDA, Quebec Law 25, or state/provincial student privacy laws

We reserve the right to suspend or terminate accounts that violate these terms, with or without prior notice.

3. Accounts & Responsibilities

Account security: You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Use a strong, unique password. Do not share your password.

Accurate information: You agree to provide accurate and current information when creating your account. Impersonating another person, school, or organization is prohibited.

Responsibility for students: Teachers and parents who enroll students take responsibility for ensuring students use the service appropriately and within these terms. You are the primary point of contact for any issues related to student accounts you manage.

School administrators: When a school purchases Kuliso for staff or students, the school administrator is responsible for distributing access appropriately and for ensuring staff comply with these terms.

4. Age Restrictions & Student Access

Kuliso is designed for PreK–12 students (approximately ages 5–14). The platform is accessible only through an adult-managed account:

• Students do not self-register. There is no independent student sign-up flow. Students are enrolled by their teacher or parent.
• Adults retain control. Teachers and parents can view session transcripts, adjust settings, and remove student access at any time.
• Minimum age for account holders: To create a teacher or parent account, you must be at least 18 years old. School administrators must be authorized staff members.

5. COPPA Compliance

The Children's Online Privacy Protection Act (COPPA) requires verifiable parental consent before collecting personal information from children under 13. Kuliso complies with COPPA as follows:

School route (operator consent): When students access Kuliso through a school, the school acts as the "operator" under COPPA and may provide consent on behalf of parents, consistent with their institutional authority and parental notification procedures. Schools using Kuliso represent that they have appropriate policies in place.

Parent/family route: When a parent creates a Family Plan and enrolls their child, the parent's account creation constitutes verifiable parental consent for their child's data collection under COPPA.

What we collect from children under 13: First name (or alias), grade level, session transcripts, progress data, jurisdiction/location preference (for curriculum standard alignment), and home language preference (for bilingual content, if enabled). We do not collect addresses, phone numbers, photos, or any data not necessary for tutoring. IP addresses are used transiently to auto-detect jurisdiction and are not stored.

What we do NOT do: We do not show behavioral advertising to anyone, collect more data than needed, or make participation conditional on unnecessary disclosures.

Parents may request review, correction, or deletion of their child's data at any time by contacting support@kuliso.org.

6. Subscriptions, Billing & Cancellation

Teacher Plan: $14.99/month, billed monthly, cancel anytime. See our Refund & Cancellation Policy for the full details on how billing works, how to cancel, and when refunds are available.

Family Plan: $9.99/month per family, billed monthly. Same cancellation terms as the Teacher Plan.

School & District Plans: Annual pricing, negotiated per school. Terms are outlined in the school's purchase agreement. Contact support@kuliso.org for pricing and contract terms.

Pilot Plans: Kuliso offers low-cost pilot plans for teachers, families, schools, and districts. Pilot plans are paid from day one and are refundable if cancelled during the pilot period. Pilot features and limits are subject to change with notice.

Price changes: We'll give at least 30 days' notice before changing subscription prices. Continued use after the effective date constitutes acceptance of new pricing.

Refunds: See the Refund Policy. We're flexible — contact us if you have a billing concern.

7. Intellectual Property

Kuliso's content: All platform content, design, code, and AI-generated educational materials produced by Kuliso are owned by Polsia Inc. and protected by copyright law. You may not reproduce or distribute Kuliso content for commercial purposes.

Your content: You retain ownership of any original content you upload or input into Kuliso (e.g., custom lesson materials). By using Kuliso, you grant us a non-exclusive license to use that content to provide the service to you.

Student session transcripts: Session transcripts belong to the student's school or parent. We do not claim ownership of student-generated content. Schools and parents may export session data at any time by contacting support.

Feedback: If you send us suggestions or feedback about Kuliso, we may incorporate them into the product without obligation to you. Thank you for helping us improve.

8. AI Tutor Disclaimer

Kuliso uses AI to generate tutoring responses. AI is powerful but imperfect. Please keep the following in mind:

• AI can make mistakes. The AI tutor may occasionally provide inaccurate answers or explanations. Teachers and parents should review AI responses when accuracy is critical.
• Not a replacement for teachers. Kuliso is a supplemental learning tool, not a substitute for qualified instruction or specialized learning services provided by your school.
• Responses are filtered for safety. We apply content filters to prevent harmful outputs. However, no filter is perfect — if you see inappropriate AI output, please report it to support@kuliso.org immediately.
• No professional advice. Kuliso does not provide medical, psychological, legal, or therapeutic advice. If a student expresses distress, please follow your school's or family's protocols.

9. Limitation of Liability

Kuliso is provided "as is." We work hard to keep it running and accurate, but we cannot guarantee 100% uptime or error-free AI responses.

To the maximum extent permitted by law, Polsia Inc. shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of Kuliso, including but not limited to lost profits, data loss, or educational outcomes.

Our total liability to you for any claim arising out of or related to these terms or your use of Kuliso shall not exceed the amount you paid us in the 12 months preceding the claim.

Some jurisdictions do not allow certain limitations of liability. If you're in such a jurisdiction, these limitations apply to the fullest extent permitted by your local law.

10. Changes to These Terms

We may update these Terms of Service from time to time. When we make significant changes, we'll notify active account holders by email at least 30 days before the new terms take effect.

For minor changes (corrections, clarifications, legally required updates), we'll update this page and change the "Last updated" date. Continued use of Kuliso after the effective date means you accept the updated terms.

If you disagree with changes to the terms, you can cancel your account before the effective date with no penalty.

11. Contact

Questions about these terms? Something unclear? Reach out — we respond quickly and can provide legal-friendly documentation for school district procurement teams.

12. Institutional Subscriptions (Schools & Districts)

This section applies specifically to schools, school districts, charter networks, and other educational institutions that purchase Kuliso for multi-user or school-wide deployment.

Data Processing Agreement (DPA) Required

Before a school or district deploys Kuliso for student use, a signed Data Processing Agreement must be in place between the institution and Polsia Inc. (Kuliso). The DPA establishes Kuliso as a "school official" under FERPA (34 CFR § 99.31(a)(1)), sets out data handling obligations for both parties, and is required for FERPA-compliant sharing of student education records. View and request the DPA at kuliso.org/dpa.

Authorized Users and Enrollment

• The institution is responsible for ensuring that only authorized teachers and staff create Kuliso accounts under the institutional subscription
• Administrators may not share institutional login credentials with unauthorized personnel
• Each teacher account may create classrooms and enroll students via unique join codes; the teacher is responsible for managing appropriate student access
• Student accounts may only be created by a teacher via join code, or by a parent via Family Plan enrollment — students may not self-register

District Administrator Responsibilities

• The district administrator who signs the DPA represents that they have authority to bind the institution
• Districts are responsible for informing parents about Kuliso's use through their annual FERPA notice or technology use disclosure, identifying Kuliso (Polsia Inc.) as a school official with legitimate educational interest
• Districts are responsible for managing their own COPPA compliance obligations with parents, consistent with the school consent exception under 16 CFR § 312.5(b)(1)
• Districts that require specific vendor registration (e.g., New York Ed Law 2-d vendor registry) should contact us at support@kuliso.org for assistance

Institutional Subscription Terms

• Contract term: Institutional subscriptions are typically annual. The specific term, pricing, and payment schedule are set out in the institution's purchase agreement or quote confirmation.
• Per-student pricing: Institutional plans are priced per student per year. See kuliso.org/districts for current pricing tiers ($8–$20/student/year depending on enrollment).
• Pilot programs: Kuliso offers low-cost pilots for schools and districts. Pilot terms are defined in the pilot agreement. Pilot programs convert to standard institutional subscriptions at the end of the pilot period unless cancelled.
• Early termination: If a district terminates a subscription before the end of the contract term, fees already paid are non-refundable unless otherwise negotiated in the purchase agreement.
• Renewal: Annual subscriptions auto-renew unless cancelled in writing at least 30 days before the renewal date.

Data Return and Deletion on Termination

Upon termination of an institutional subscription, Kuliso will:

• Provide a complete export of all district student data within 15 business days of written request
• Soft-delete all student records from active systems within 30 days of termination
• Permanently purge all student data from backups within 90 days
• Retain only the FERPA audit log (for 5 years, as required by law) — this log contains no tutoring content

Acceptable Use for Institutional Deployments

In addition to the general acceptable use requirements in Section 2, institutional users agree to:

• Use Kuliso only for legitimate PreK–12 educational purposes within their institution
• Not attempt to extract, download, or bulk-export student data except through authorized data export procedures
• Report suspected security incidents or data breaches to support@kuliso.org immediately upon discovery
• Comply with all applicable federal, state, and provincial student privacy laws, including FERPA, COPPA, PIPEDA (Canadian users), Quebec Law 25 (Quebec users), and applicable state/provincial student privacy statutes

Federal Funding Compatibility

Kuliso's services are eligible for procurement under Title III (English Language Acquisition), IDEA Part B, Title I, ESSER funds, and State ELD procurement funds. A signed DPA and this Terms of Service satisfy typical vendor documentation requirements for these funding sources. Contact us for procurement packets tailored to your funding type.